Implementation Project Manager

About ELT:

Employment Law Training, Inc. (“ELT”) provides online training solutions that help employers manage their most important legal compliance challenges. The quality of our content is what makes us different. Working hand-in-hand with Littler Mendelson P.C., the world’s largest and most respected employment law firm, we create programs that maximize legal defenses while creating a culture of ethics, inclusion and respect. We focus on the areas creating the greatest risk for employers, such as harassment, discrimination, ethical breaches and wage and hour violations.

Endorsed by SHRM, the world’s premier human resources association, our award-winning courses engage employees with compelling stories drawn from actual cases and real events. Leveraging the latest technology and high-end media, our solutions reflect the level of quality an employer wants to associate with its compliance programs.

With more than a decade of market-tested success and millions of employees trained, ELT is the compliance partner of choice for today’s most respected employers. Featured in the New York Times and Fortune magazine as one of the premier online training providers, we boast an A+ client roster that is rapidly expanding.

Founded in 1997, ELT is a thriving, entrepreneurial enterprise in the booming e-learning industry. We look for high energy, passionate professionals who thrive in a small company environment where they can make a big personal impact.

See www.elt.com for more information on our Company.

Position Summary:

The Implementation Project Manager role is a contract position for with the possibility of full time employment in the future.  The Implementation Project Manager will work directly with customers to manage the customization and roll-out of our courseware, they are responsible for managing all activities necessary to bring ELT’s customers from the point of a closed deal to successful launch of the training initiative.  This includes project scheduling, client interface, coordinating with other ELT team members and status reporting.

At ELT, the Implementation Project Manager will handle multiple small projects on relatively short timelines. High energy, good project management skills and attention to detail are necessities to succeed. The successful candidate will manage milestones that govern project success to ensure delivery within time, cost and quality parameters. This will be an exciting and high visibility position and the Implementation Project Manager will have the opportunity to work directly with both business decision makers and technical resources.
 

Essential Duties and Responsibilities:

• Be prime point of contact for customer implementations and develop good working relationships with client stakeholders.
• Effectively manage customers to make sure projects are completed on time.
• Participate in customer presentations to explain our implementation and customization process
• Review the materials for customization provided by the customer.
• Validate customizations and publish the customized courseware for customer review
• Obtain sign off from customer for course customization
• Package courseware for delivery to customers.
• Manage task priorities and schedules across multiple projects
• Collaborate with the technical and creative teams to ensure accurate delivery of projects
• Make timely decisions to ensure project success
• Conduct project reviews and provide the client with project status reports
• Work with the Implementation Team and Account Executives to ensure a consistent approach and client satisfaction

Position Requirements:

• College degree or equivalent experience required
• Highly organized with consistent attention to detail
• Interest in managing interactive content development projects
• Strong written and verbal communication skills
• Ability to manage multiple projects at the same time
• Proficient in MS Office
• “Roll up your sleeves” attitude with pleasant work demeanor

Preferred Skills/Experience:

• Knowledge of  project management best practices
• Excellent attention to detail
• A working knowledge of  web scripting (HTML, XML, JavaScript)
• A good technical grounding and experience implementing software solutions
• Experience working with SalesForce

Applications will be accepted via at https://eltprojects.wufoo.com/forms/r7p5k9/
Please be sure to complete all information and include a copy of your cover letter and resume with the form.